Privacy Policy

We respect and protect your privacy. Your privacy and the security of your personal information are very important to us. We are dedicated to protecting the privacy of those who visit our website using SSL technology. We want you to be as comfortable as possible visiting our website. To better protect your privacy we provide this notice explaining our online information practices.

SECTION 1 - What do We do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.


We also collect and use your personal data for our internal purposes, such as improving our products and services. We use your personal data for internal statistical and operational purposes, for example, to measure and understand trends related to demographics, users, user interests, purchases, and other trends among our users, as well as for recall actions and for the quick processing of complaints based on our legitimate interests.


In connection with the sweepstakes, contests, or promotional activities that we offer, we will use your personal data solely for holding the sweepstakes, contest, or promotional activity (for example, to contact winners, to send the prize), unless you have granted us your explicit consent for use in other ways.


We collect your personal data when you sign up for a newsletter. (Please note that all newsletter subscribers have to be at least 16 years old.) Based on your freely granted consent to receive the newsletter and after confirmation of the double opt-in e-mail by clicking on the button contained therein, we may collect your first and last name, your e-mail address, your IP address, and optionally your date of birth, your gender, the desired country, the desired language, and the fields that are of particular interest to you. We do so for the purposes of sending (i) personalized marketing and product information related to our goods and services, (ii) personalized promotional information and news matching your interest categories and based on your website use (for example, frequent viewing of products within your selected interest categories and geolocalization), (iii) satisfaction surveys regarding services, products and advice of the AMORHO and demand analyses, (iv) contests, coupons, discount campaigns, and prize games, (v) electronic greeting cards via e-mail, and will be transmitted for these purposes to the companies of the AMORHO mentioned above.

When we collect your email address in the context of a sale of a product or a service, we use your email address also for direct marketing of similar products or services. You have the right to opt-out at any time and we will provide you with an opt-out in all such communications, e.g. via an unsubscribe link.

Personalized promotional material and news are also sent based on your IP address and your usage behavior on the website. We do not determine your exact location while doing this.

We also store your IP address and the date of registration upon subscribing to the newsletter. This is only saved to serve as proof in the event that a third party misuses an e-mail address and subscribes to receive the newsletter without the knowledge of the rightful owner. Personal data collected when subscribing to the newsletter is not forwarded to third parties for their marketing purposes.


In general, we keep your information for as long as we need it to carry out the purposes described above, and as necessary to comply with our records-management policies. We also keep your information as necessary to comply with other legal obligations we might have.


We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


AMORHO uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page:

Google also recommends installing the Google Analytics Opt-out Browser Add-on - - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:


Facebook remarketing service is provided by Facebook Inc.

You can learn more about interest-based advertising from Facebook by visiting this page:

To opt-out from Facebook's interest-based ads, follow these instructions from Facebook:

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA, the Digital Advertising Alliance of Canada in Canada or the European Interactive Digital Advertising Alliance in Europe, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy:


We take appropriate technical and organizational security measures to protect your personal data from unintentional or unauthorized deletion or modification, and from loss, theft, and unauthorized viewing, forwarding, reproduction, use, alteration, or access. We and our employees are also bound to data secrecy and confidentiality.


We may provide links to other websites maintained by unaffiliated third parties for your convenience. But that should not be taken as our endorsement or approval of those websites or their content. We do not maintain those third-party websites and are not responsible for the availability, accuracy, or quality of their content. We make no representations or warranties whatsoever about any other website which you may choose to access through our website. You should review the terms and conditions related to the use of any third-party websites before using them.


We reserve the right to modify this privacy policy at any time, so please review it frequently.


If you have any questions about this Privacy Policy, please contact us:

By email:


Frequently asked questions about orders, you can check here.


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If I place an order today, how many days will it take for me to receive my items?

The delivery time may vary depending on your location and the shipping method selected at checkout. Typically, our standard delivery takes between 3 to 7 business days. Please refer to our Shipping Information page for more specific details regarding delivery times to your area.

Why doesn't my order number have a corresponding tracking number? Has my order been shipped or not?

It's possible that your order is still being processed and hasn't been shipped yet. Once your order ships, you will receive a confirmation email with your tracking number. If it's been more than a few days and you haven't received your tracking information, please contact our customer support team for assistance.

My tracking number hasn't shown any updates. What should I do?

Tracking information can sometimes take a little while to update, especially during busy shipping periods. Please allow up to 48 hours for the tracking details to be visible. If it's been longer than that and there are still no updates, please reach out to our customer support for further assistance.

My tracking number has had no updates for several days. What should I do?

If your tracking number hasn't shown any updates for an extended period, it could be due to a delay in the shipping process. Please reach out to our customer support, and we will investigate the issue and provide you with the latest information on your shipment.

I received my package, but my order is incomplete, incorrect, or missing. What should I do?

We apologize for any inconvenience. Please contact our customer support team immediately with your order number and details of the issue. We will work quickly to resolve the problem and ensure you receive the correct items.