Frequently asked questions about orders, you can check here.


Learn more->

If I place an order today, how many days will it take for me to receive my items?

The delivery time may vary depending on your location and the shipping method selected at checkout. Typically, our standard delivery takes between 3 to 7 business days. Please refer to our Shipping Information page for more specific details regarding delivery times to your area.

Why doesn't my order number have a corresponding tracking number? Has my order been shipped or not?

It's possible that your order is still being processed and hasn't been shipped yet. Once your order ships, you will receive a confirmation email with your tracking number. If it's been more than a few days and you haven't received your tracking information, please contact our customer support team for assistance.

My tracking number hasn't shown any updates. What should I do?

Tracking information can sometimes take a little while to update, especially during busy shipping periods. Please allow up to 48 hours for the tracking details to be visible. If it's been longer than that and there are still no updates, please reach out to our customer support for further assistance.

My tracking number has had no updates for several days. What should I do?

If your tracking number hasn't shown any updates for an extended period, it could be due to a delay in the shipping process. Please reach out to our customer support, and we will investigate the issue and provide you with the latest information on your shipment.

I received my package, but my order is incomplete, incorrect, or missing. What should I do?

We apologize for any inconvenience. Please contact our customer support team immediately with your order number and details of the issue. We will work quickly to resolve the problem and ensure you receive the correct items.